How to order from our shop

Oranges Mugs: How to order from our shop

When you have an idea of what we offer here at Oranges Mugs, the next thing that we want to do is to take your orders and start customizing! We have been in the industry for several years now, and we welcome new customers from around the country and in other places worldwide as well. 

We want our products and services to be as accessible as possible, which is why we wanted to make a website. This made our ordering process easier especially for clients outside of South Africa. To help you get started, take a look at the process of how you can order from our shop below: 

Browse our website 

Before you contact us at Oranges Mugs, we first suggest checking out our website. All of the information about our products and services are posted there, so we hope you find the time to do a little browsing and see if our shop is the right fit for you and your needs. 

Aside from our product list and prices, you can also find customer reviews and all sorts of blogs about customizing and printing. Get an idea of what you want, and when you decide, please feel free to reach out to us. 

Give us a call

Now that you know what kind of products you want, give us a call! One of our staff members at the front desk will talk to you and ask about your needs. If the orders are in bulk, we may have to schedule a personal meeting with you here in our shop. Otherwise, we can immediately go through with placing your order. 

Show us some of your designs 

For those who are ordering products in bulk, we will need to talk about the quantity and the specifics of your design. Whether it’s for a special event or you’re giving them out as gifts, it would be better if you show us some designs that you prefer. We will be showing them to our artists and if they give the go signal, we’ll be printing your products very soon! 

Place the final order

Once the design is finalized, we will start talking about the final order. You’ll have to choose what type, size, shape, colour of the products you want to choose and how many. These will be placed in the receipt and you will be asked to confirm it by placing your signature. 

Payment and shipping

Once all of the details have been covered, we will need to speak with you about the payment and shipping. Oranges Mugs accepts all major credit cards along with certain payment apps and of course, cash. We can settle half as a down payment and the other half when you get the finished products in a week or two. 

You can also choose to either arrange the mugs for shipping or pick them up yourself. We will be giving you a call to let you know that they are finished. 

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